New Manager DailyGuides for new managers
Plain, long answers to the questions first-time managers search for when a talk went badly or one is coming up: how to give feedback, how to run a 1:1, how to manage people who used to be your peers.
Each guide gives you the words to say, the order to say them in, and what to do when it doesn't go to plan. They're grouped by the part of the job they cover. New guides are added every week.
Starting out as a manager
The 15 habits that matter in your first 90 days, a week-by-week plan, and what to say to the team you used to sit with.
Giving feedback
How to prepare, what to say first, exact replies to six common pushbacks, and what to do the second and third time.
One-on-ones
A 30-minute shape, what to say in your first one, questions that get real answers, and what to do when they say "nothing to discuss."
Team meetings
A timed 30-minute agenda, what to say to open and close, and how to handle the talker, the silence and the tangent.
Hard conversations
How to prepare, openings for eight common talks (lateness, attitude, a missed promotion, hygiene), and when to bring in HR.
How to find the cause, what to say in the first talk, a filled-in improvement plan, weekly check-ins and when it becomes HR's process.
Want to know which of these conversations you're most likely to put off? The free leadership style quiz takes about 2 minutes and names your style.